Legal
Withdrawal Notice
For consumers: your statutory right of withdrawal for contracts about IT services concluded at a distance (e.g. by email or through the customer portal).
Courtesy translation
This page is provided in English for your convenience. The German version is the legally binding original — only the German text has been legally reviewed. If this translation differs from the German version in any way, the German version governs.
1. Who this right applies to
The right of withdrawal below is available only to consumers within the meaning of § 13 BGB (German Civil Code) who conclude a contract for IT services (e.g. software development, consulting) at a distance with Felix Schattenberg — in particular through the client portal, by email, or by phone, without both parties being physically present at the same time. If you conclude the contract as a business within the meaning of § 14 BGB (i.e. in the exercise of your trade, business, craft, or profession), no statutory right of withdrawal exists; the Terms and Conditions apply unchanged.
2. Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day of the conclusion of the contract.
3. Exercising the right of withdrawal
To exercise the right of withdrawal, you must inform me,
Felix Schattenberg
Striesener Straße 4
01307 Dresden, Deutschland
Email: info@evoyo.la
Phone: 0155 63336535
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, though it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
4. Effects of withdrawal
If you withdraw from this contract, I shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which I am informed about your decision to withdraw from this contract. I will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that performance should begin during the withdrawal period, you shall pay an amount which is in proportion to what has been performed until you have communicated to me your withdrawal from this contract, compared with the full coverage of the contract.
5. Ceasing early if performance has started
Your right of withdrawal ceases early if I have fully performed the service and only started performing it after you gave your express consent to this and, at the same time, confirmed your awareness that you would lose your right of withdrawal once I had fully performed the contract. We collect this consent explicitly through an unmissable checkbox in the client portal when you accept an offer, before any commissioned work begins — the time and exact wording of your consent is then also confirmed to you by email (see § 7 of the Terms and Conditions on deemed acceptance).
6. Model withdrawal form
If you want to withdraw from the contract, you may fill in and return the form below — this is not required, any unequivocal statement is sufficient.
(Complete and return this form only if you wish to withdraw from the contract.)
To Felix Schattenberg, Striesener Straße 4, 01307 Dresden, Deutschland, Email: info@evoyo.la:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.